Maintenance is defined as the management, control, execution and quality assurance of activities which ensure the achievement of optimum availability and performance of a plant in order to meet business objectives. Total quality management can be describes as a kaizen process that engages everybody in the workplace. What is the difference between tqm and bpr answers. The major differences between total quality management and management by objectives relates to the scope, approach, and application of these. Tqm total quality management approach to quality that emphasizes continuous improvement, a philosophy of doing it right the first time and striving for zero defects and elimination of all waste. There are many different tools available nowadays that can help us achieve these goals, and some of. Much like lean, you can use various strategies to ensure that the basics are accomplished. The justintime inventory system is a management strategy that aligns rawmaterial orders from suppliers directly with production schedules. Total quality management and total productive maintenance are often used interchangeably. Often tpm gets confused with autonomous maintenance, also one of the pillars of tpm. Aug 21, 2014 however, there is a difference between tqm and tqc. This page contains total productive maintenance tpm seminar and ppt with pdf report. Similarity and difference between reengineering and total quality management. Pdf purpose to study the strategic implications of tqm and tpm in an.
Pdf relationship between tqm and tpm implementation factors. Article discusses the key feature of lean production, its basic objectives, advantages. While lean six sigma focuses upon speed, metrics, and reducing variation, tqm focuses on the long haul of quality improvement. This ebook for tqm total quality management will help you in your studies for your semester examination and assist you in getting good marks. It will also attempt to have a robust understanding to the implementation of practices and procedures for improving business performance. An introduction to total productive maintenance tpm. It blurs the distinction between the roles of production and maintenance by placing a strong emphasis on empowering operators to help maintain their equipment.
The greatest difference between tqm and iso is that one is a method, while the other is an international organization. While problems in adapting tqm in government and social service organizations have been identified, tqm can be useful in such organizations if properly modified milakovich, 1991. Next article describes the differences between mass production and lean production. What is the difference between tpm and others like iso series. Total productive maintenance tpm is a system of maintaining and improving the integrity of production, safety and quality systems through the machines, equipment, processes, and employees that add business value to an organization tpm focuses on keeping all equipment in top working condition to avoid breakdowns and delays in manufacturing processes. In this chapter the focus shall be on the relationship between lean and tpm, by comparing their goals and principles as well as how lean and tpm can strengthen each others results in order to reach sustainable growth of the organization. Together theyre recognized as the key operational activities of a quality management system. So how do lean manufacturing and total quality management compare. Five major differences between total quality management and. It is a concept of using quality methods and techniques to strategic advantage within firms.
However, there is a difference between tqm and tqc. The process centers on quality and takes a customerfocused approach. Business process reengineering bpr and total quality management tqm total quality management and bpr share a crossfunctional relationship. Lean sigma is the next logical step in the continuous improvment journey. Traditional management views management as a commodity and are passive contributors with little autonomy, whereas in tqm practice, people are active contributors and are recognised for their creativity and intelligence. Total productive maintenance tpm is mostly regarded as an integral part of lean manufacturing. Tqm also encompasses such well known techniques as quality circles. This paper gives a relationship model and supporting activities of justintime jit, total quality management tqm, and total productive maintenance tpm. Total quality management business process reengineering description. Tpm identifies the 7 losses muda, namely setup and initial adjustment time, equipment breakdown time, idling and minor losses, speed cycle time losses, startup quality losses, and in process quality losses, and then works systematically to eliminate. I am here sharing the pdf notes for tqm total quality management as per the syllabus of engineering students as this is a common subject and taught in most branches.
Many of the tools such as employee empowerment, benchmarking, documentation, etc. Organizations ultimate objective is to achieve success through customer. Categorized under business difference between tqm and iso tqm vs iso companies all over the world are always on the lookout for proper management tools to help them cope with the many different tasks that need to be taken into consideration when looking after their employees, assets, profits and goals in general. Combining the best bits of rcm, rbi, tpm, tqm, sixsigma. Combining the best bits of rcm, rbi, tpm, tqm, sixsigma and other solutions. Business process reengineering bpr and total quality. Similarity and difference between reengineering and total. Its a form of management policy that can be used to work alongside the kaizen principles. Pm planned maintenance is part of tpm, in fact there are usually 8 key activities or pillars. Relationships between implementation of tqm, jit, and tpm. However, tqm and tpm share a lot of similarities but are considered as two different approaches in the official literature. Combining the best bits of rcm, rbi, tpm, tqm, sixsigma and.
Tqm seeks to systemize management and align divisions in an organization to improve the quality of a product and reduce the number of defects. Quality cannot be controlled by a team, division or. If we draw a figure for the previous principles of total quality management we will have the following fig. Michael hammer argues that the two concepts are compatible and actually complement each other. Tpm total productive maintenance is a holistic approach to equipment maintenance that strives to achieve perfect production. Pdf similarities and differences between tqm, six sigma. Total quality management tqm and continuous improvement as. Huge difference between lean tools and six sigma tools. In the context of tpm maintenance means the maintaining of all process inputs manpower, machine, material and method. We as company are in tqm journey for more than 12 years and tpm for more than five years. International journal of mechanical engineering research and development ijmerd issn 22489347 print, issn 22489355 online volume 3, number 1, aprilmay 20 61 relationship and comparison between in jit, tqm and tpm. Following are the steps involved by the implementation of tpm in an organization.
Total quality management is also a great tool mainly used in government, manufacturing, education, and service industries. Lean improved process flow six sigma reduced process variaiton lean sigma means to merge these two separate disciplines into a single entity. Relationship model and supporting activities of jit, tqm and tpm. Sep 16, 2014 tqm vs six sigma in a time where quality can be considered as an important aspect in operating a business successfully, getting to know the difference between tqm and six sigma can be helpful to those interested in the effective tools to improve quality in organizations.
Total productive maintenance tpm seminar and ppt with pdf report. Total quality management tqm and total productive maintenance tpm share similarities and are therefore often used interchangeably. Some people have said that both tqm and reengineering are the same, while others have argued that they are incompatible. Total quality management principles and baldrige model and thetqm frame work for elearning based on efqm and kirkpatrickmodels, all have the same target to chieve, while principles. Solid experience organyzing events, all kinds of logistics, courses and trainings, handling basic operative basic systems and social media. Difference between tqm and tqc compare the difference. The tpm program closely resembles the popular total quality management tqm program. Total quality management tqm movement cannot be separated from lean manufacturing. Control wont work and the management route will only work if fully embraced. Total quality management gave birth to methodologies like six sigma and lean six sigma. Quality specialists tend to focus on incremental change and gradual improvement of processes, while proponents of reengineering often seek radical redesign and drastic improvement of processes. In sm work is divided into small pieces, planning is done outside work, and. Relationship between hrm and tqm and its influence on. It blurs the distinction between the roles of production and.
Mar 17, 2015 total productive maintenance tpm seminar and ppt with pdf report. Comparison between total quality management tqm framework for elearning based on efqm and kirkpatrick models client satisfaction, people satisfaction, impact on society, and by jeanne schreurs universiteit hasselet, diepenbeek,belgium 2006 and applying total quality management in academics. Tqm vs six sigma in a time where quality can be considered as an important aspect in operating a business successfully, getting to know the difference between tqm and six sigma can be helpful to those interested in the effective tools to improve quality in organizations. Quality management system are the tools and processes that an organization defines in order to achieve quality deliverable. Total productive maintenance tpm is a system of maintaining and improving the integrity of. According to dale, tpm is complementary to tqm and can serve as an additional driver dale, 1993. Tqm seeks to systemize management and align divisions in an organization to improve the quality of a product.
Total quality management tqm is a strategic management initiative aimed at continuous process improvement whereas management by objectives mbo is a performance appraisal method aimed at setting shortterm operational targets for individual employees. The idea of common practices has not been addressed in the literature. Role of tpm and tqm in productivity improvement semantic scholar. Tpm emphasizes proactive and preventative maintenance to maximize the operational efficiency of equipment. Research on total quality management tqm, justintime jit and total productive maintenance tpm generally investigates the implementation and impact of these manufacturing programs in isolation. Relationships between implementation of tqm, jit, and tpm and. The following are the main points of difference between these two approaches. Pdf similarities and differences between tqm, six sigma and. In a tqm effort, all members of an organization participate in improving processes, products, services and the culture in which they work. You cant buy either off the shelf and hope it will work.
Tqm, on other hand, is also known by the name total quality control tqc and its fundamental ideas are the same as those incorporated in kaizen management practice, as well as such specialised approaches as total quality service tqs and total productive maintenance tpm. Jul 26, 2015 the primary difference between scientific management sm and total quality management tqm is the control of work. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. Tpmanalyzing and categorizing the failure data 61 ftags, the machine history log, and minor stops or unrecorded losses categorizing 63 finding out the tpm causes for the ftags to help find the cure 71 pareto charts 80 the defect map 83 chapter 4. The final part of the paper deals with the relationship between bsc and tqm from various perspectives. What is tqm, what are the costs associated for introducing tqm. Comparing tqm with tpm the two methodologies coincide in most of their principles and strategies. Tpm improves equipment effectiveness lean production. Tpmcreating standards and preparation for autonomous maintenance 85. Mass production, tpm as a tool of lean production maria micietova1 summary. Similarities and differences between tqm, six sigma and lean article pdf available in the tqm magazine 183.
Some authors considered tpm as a lean tool but it always has been a matter of controversy. Tpm focuses on maintaining and improving production and quality systems through the processes, machines, equipment, and employees that add value to the product. Maintenance has a deep greater affect on corporate profitability than most managers are feeling to consider, much less admit. Comparative aspects between tpm and world class maintenance. The main difference between tqm and six sigma a newer concept is the approach. What is the difference between tqm and tpm answers.
John woodhouse, the woodhouse partnership ltd introduction nobody would deny that the tools in the title of this paper hold potential benefits, and indeed there is plenty of evidence that, correctly implemented, each can yield substantial performance improvement. Tqm, or total quality management, is a management philosophy based on quality control, whereas total productive maintenance, or tpm, is a concept focused on improving maintenance processes through predictive and preventative maintenance. But to be honest, to the average plant manager, kaizen has simply displaced tqm as the latest buzzword on a concept of continuous improvement that has been around since postwwii. Tqm total quality management is among the key tools that are often used to facilitate the implementation of the kaizen process. Total quality management tqm and total productive maintenance tpm are. The main contribution of this paper is to identify the relationships among tqm, tpm practices and business performance as a conceptual model. Customer satisfaction, productivity, and profitability. Difference between tqm and six sigma compare the difference. This paper has tendency to investigate how the tqm and tpm influence the. Comparing lean manufacturing to tqm, manufacturing info. Concerned with improving work processes and methods in order to maximize the quality of goods and services. Companies use this inventory strategy to increase efficiency and decrease waste by receiving goods o. The major difference between tpm and other concepts is that the operators are also made to involve in the maintenance process. Total productive maintenance tpm seminar ppt and pdf report.
Lean manufacturing has become a popular trend among companies and especially among manufacturing companies. Jan 27, 20 tqm total quality management is among the key tools that are often used to facilitate the implementation of the kaizen process. Companies all over the world are always on the lookout for proper management tools to help them cope with the many different tasks that need to be taken into consideration when looking after their employees, assets, profits and goals in general. Tqm is a continuous process of increasing the quality of the output by eliminating waste and the nonvalue adding activities in the system. Maintenance is defined as the management, control, execution and quality assurance of activities which ensure the achievement of optimum availability and performance of a plant in. Six sigma and quality management quality and six sigma. It focuses on one of the tools of lean production total. This means that a representative of a thirdparty inspection service has examined the policies and processes used by the firm and found the business to comply with the iso standards that apply. The role of tpm in maintenance is similar and comparable to total quality management tqm in quality. The primary difference between scientific management sm and total quality management tqm is the control of work.
Nevertheless, it is clear that tqm, jit and tpm all lay claim to. Except for the true experts, the only difference between a person who quotes tqm and a person who quotes kaizen is that the second person learned more recent. Mass production, tpm as a tool of lean production 211 manufacturing cycle times decreased by 50% labor reduction by 50% while maintaining or increasing throughput inventory reduction by 80% while increasing customer service levels capacity in current facilities increase by 50%. Total quality management and kaizen principles in lean. In the 1970s, tpm evolved to a comprehensive system based on respect for individuals and total employee participation.